I guess everyone has a bad day once in a while.
I had one today.
It started out fine, I was up early and at the food shelf by 8:00 AM.
and it went down hill from there.
I wasn't there 15 minutes and they started bringing in food orders.
Three staff people all coming in at once and putting their slips on the spindle.
What does that mean?
It means number 3 on the spindle may have a 45 minute wait for their order.
But the staff person doesn't bother to tell them.
My first couple orders went fine, then they started bringing in orders for 10 or 12 member families and I got backed up.
I probably moaned a few times
( a moan I'm sure my kids would recognize)
Pretty soon this young lady carrying a baby came back to see what was taking so long
I explained why I was backed up and she was very sweet about it, when I filled her order I gave her some extra meat.
About 11:00 I had filled 12 orders had 4 on the spindle and my butt was dragging,
in the door came the volunteer coordinator, a new lady that took the place of one of my favorite people.
"When you tell the client's to bring back the cart after they unload
(we have had several stolen!)
"Can you say it with a smile, some of the clients think you are crabby." and it frightens them,
(another look I'm sure my kids would recognize)
By then my back was killing me because I had not sat down for 3 hours straight.
"I always say please bring the cart back in and then thank you when they do."
Can you say it with a smile.?
( this from a woman who is new, comes in at 10:00 AM and has never filled an order)
When I first started there, we had such a neat staff.
Most of them pitched in and helped when orders got backed up.
Not this new group, they hardly acknowledge your there.
It is just a job to them, not helping people in need.
Most of them act like they would rather be somewhere else.
I know it wasn't the fact that I wasn't all smiley face, it had more to do with the long wait they had.
They can't take it out on the staff who screens them, and gives me the slip for their orders, so guess who takes the brunt of it if they have a long wait.?
OK this is my dilemma. Do you think it is time for me to hang it up?
I am biting my tongue, and will go in next Monday, but something I use to enjoy is not any fun anymore